Updated: 15 September 2021

Auckland remains at Alert Level 4 until Tuesday 21 September. The Government will confirm this decision on Monday 20 September. The rest of New Zealand remains at Alert Level 2.

We remain open for business by phone and email. Your investment adviser is still available over the phone, they are there to help answer any questions or concerns you may have. 

Our priority continues to be the health and wellbeing of our staff and clients. Stay safe and take care.

Download guidance when visiting our branches >

We will keep you updated.

Outlined below is how we will operate at different alert levels:

Alert Level 1

> Offices and branches open.

Alert Level 2

> Offices and branches closed to public.
> No client events.
> Client meetings face to face by prior arrangement only – no ‘walk-ins.’
> Strict hygiene and social distancing processes applied for the health and safety of our clients and staff.
> Contact tracing required by any visitors.

Alert Level 3

> Client appointments by phone and email.
> Offices and branches closed to public and client meetings.

Alert Level 4

> Client appointments by phone and email.
> Offices and branches closed to public and client meetings.