CRAIGS CONTACT DETAILS

To contact one of our specialist teams here at Craigs, click on the team you require to view the contact details and get in touch.

Head Office

Street Address:
Craigs Investment Partners House
Cnr Cameron Road and Spring Street
158 Cameron Road
Tauranga 
3110


Postal Address:
PO Box 13155
Tauranga Central
Tauranga 
3141


Emailheadoffice@craigsip.com
Phone (National): 0800 272 442
Phone (International): +64 7 577 6049
Fax: +64 7 578 3463

START Team

Street Address:
Craigs Investment Partners House
Cnr Cameron Road and Spring Street
158 Cameron Road
Tauranga 
3110


Postal Address:
PO Box 13155
Tauranga Central
Tauranga 
3141


EmailSTART@craigsip.com
Phone (National): 0800 878 278
Phone (International): +64 7 577 6049
Fax: +64 7 578 3463

Web Help Team

If you need assistance with the Client Portal, Mobile App or if you are experiencing difficulty viewing, navigating or downloading information throughout our website please contact our Web Help team.



Phone: 0800 226 272 (between 7am-6pm on weekdays)

Dispute Resolution

If you have a dispute in connection with your Investment Adviser or Craigs Investment Partners in connection with any advice given you should, in the first instance, promptly (in writing and/or verbally) detail the particulars of the dispute to the Head of Compliance. The Head of Compliance will, in good faith, try to resolve the dispute. If an appropriate outcome cannot be achieved the matter may be referred to either Financial Services Complaints Ltd or NZX Limited.

The Head of Compliance
Craigs Investment Partners Limited
PO Box 13155
Tauranga
New Zealand

Telephone: +64 7 577 6049


Financial Services Complaints Ltd (FSCL)
PO Box 5967
Lambton Quay
Wellington 6145

Call Free on: 0800 347 257 
Email: 
complaints@fscl.org.nz 
Website: 
www.fscl.org.nz

FSCL is our independent external dispute resolution scheme that has been approved by the Minister of Consumer Affairs under the Financial Service Providers (Registration and Dispute Resolution) Act 2008. This service costs you nothing.

FSCL logo member


NZX Limited
NZX Regulation
PO Box 2959, Wellington
New Zealand

Telephone: +64 4 472 7599